Healthy Paws | Pet Insurance Review

I have had Healthy Paws for over 7 years and really have not had cause to submit claims until recently. Their coverage is for when your dog is sick or injured, so they don't cover standard pet visits, wellness checks etc, but they are there for the big stuff when you need them, and boy have I needed them this year. My dog was recently in need of an emergency splenectomy and was diagnosed with cancer. They reviewed and approved my claims for the surgery, meds, hospital stay and so on within days, and I had the check deposited in my account without delay. I simply uploaded the invoices and they compensated for the eligible treatments without question or fanfare. They have even written to inquire about Doyle's health and progress. This coverage has given me the peace of mind I hoped it would when i first purchased it. I am able to do everything I can for my best friend without giving it a second thought due to cost. They cover 90% unlimited for qualifying bills with the plan I have.

I've had Healthy Paws insurance for my orange tabby Jules since 2015. Recently he had a urinary blockage that warranted a trip to the ER. He was kept there overnight (catheter, pain meds, x-rays, the whole shebang...very expensive, of course!), then it was recommended I take him to his regular vet. His regular vet had him stay there for 3 days while they monitored his condition. This was my first claim so I had to request all of his vet records. I made a call to Healthy Paws to make sure exactly what documents I needed and the person who helped me was very kind and explained everything. I submitted the invoices as well as all of the vets' notes (SOAP notes) electronically and within 10 days I received my reimbursement checks. I was extremely satisfied! About a week later I had to take Jules in again to his regular vet because he was vomiting bile. I submitted that claim on a Monday and received my check that Friday! Jules is doing 100% better now. It's peace of mind to have pet insurance. It's true, the insurance doesn't cover regular vet visits (yearly vaccines, dental cleanings), but it's worth it to me.

When it comes to your pet if you do not have kids you think of them as your kids. The last thing anyone wants to worry about is the financial burden that can come in times of medical needs. Healthy Paws made that a minimal worry for my family and I. The ease of filing a claim, the follow up, and constant communication are testaments to how wonderful of a service they provide.

Healthy Paws has wonderful and timely claims processing and customer service. They processed our claim in about one week, and even checked in with us to see how our dog was doing after her surgery, in a very personal and kind email. I can't say how appreciative I am of Healthy Paws's help with paying for our dog's surgery bill. I really have no idea what I would have done without them. I would have been completely drained of my savings, and in debt. When I saw that Healthy Paws had approved the claim and my refund came through, I was really moved to the point of tears at the relief. Healthy Paws really saved me and my dog from an extremely difficult financial situation, and ensured that I can continue to provide my dog with the best possible medical care. I'm enormously grateful. I will be with Healthy Paws for a very long time. --Heather, Brooklyn NY

Healthy Paws has been wonderful during my dogs recent health issues, which included surgery for bladder stones. Claims have been processed promptly and checks have been sent out quickly. I have found Healthy Paws service to be efficient, prompt and caring. I have highly recommended Healthy Paws to friends and family based on my positive experience.