Healthy Paws | Pet Insurance Review

4.9

out of 5

Number of reviews 11,232

Healthy Paws Pet Insurance offers one simple plan that covers accidents and illnesses and includes unlimited annual and lifetime payouts. They support hundreds of pet rescues and animal shelters through their Every Quote Gives Hope™ medical grant program. Top-Rated Pet Insurance Plan Official Pet Insurance of PetSmart 24/7 virtual vet care: Through Airvet — the nation’s leading veterinary telehealth app Fast claims: Most claims are processed within 2 days Coverage options with no payout limits & 90% reimbursement
5

out of 5

POSTED: | BY: Cathy

Best service

I am so happy with Healthy Paws Insurance. They couldn’t have better service and the reimbursement check came really fast. I will always have insurance so I can be sure and have care for them anytime they have a health concern. I wish our human health insurance was so quick to settle claims and pay. Thank you Healthy Paws!!
5

out of 5

POSTED: | BY: Amanda

A stressful situation made easier by Healthy Paws

My sweet goldendoodle Ollie suffered bloat. His stomach filled up with air and started to twist. We were fortunate to know the signs of bloat and he was able to get the ER vet within minutes of symptoms starting. He had a successful surgery and is going to make a full recovery. It was emotionally and financially rolling. When I called Healthy Paws to discuss what was going on, they couldn’t have been nicer. They reached out to the veterinary clinic and worked directly with them on getting invoices and updates. This is not customarily how the claim process works as you’re supposed to submit yourself. However, they knew how stressed I was and wanted to take the burden off of me. Our claimed was processed very quickly and had a received our reimbursement a few days after. They continued to reach out checking on Ollie. The personal attention made this situation much easier. I highly recommend Healthy Paws.
5

out of 5

POSTED: | BY: Delaney

Customer service

I signed up with HealthyPaws when my boy Flynn came into the family in 2017. I have been so glad to have HealthyPaws this year in particular. We've had some health issues with Flynn this year. It is so easy to submit claims to HealthyPaws, see why I did or didn't get reimbursed for certain things, and the customer service is superb. Today was the first time I called the customer service line. I emailed first, but then called because I wanted a quick answer (I'm not very patient), although I knew they would get back to me by the end of the day via email. I got lucky to hear from MARY at HealthyPaws. To say she was a pleasure to talk with is an understatement. From the start you know she's an animal lover herself. She started off the call with such enthusiasm. I wasn't doing too great as I am dealing with my dog recently being diagnosed with Lyme Disease, but Mary easily cheered me up. As we went over my plan and info, she noticed that Flynn had almost met his deductible for the year. She then asked about him and his health. Then asked how I was doing, which was so sweet. I love this company. It has given me such a sense of ease knowing that they have my dog's best interest at heart. I love HealthyPaws!! Thank you Mary and thank you HealthyPaws. Sincerely, A Customer for Life!!
5

out of 5

POSTED: | BY: james

Healthy Paws has incredible customer service

We have two dogs that are insured by Healthy Paws and have been incredibly pleased with the service they provide. The older dog tore her ACL on one hind leg this summer and, 2 months later, tore her ACL on the other leg. Both required surgery. Healthy Paws paid both bills promptly and sent very nice follow-up emails. We have made some other smaller claims in the past and have come to appreciate the professional, warm service they provide. It has been flawless in our 8 years of experience with it.
5

out of 5

POSTED: | BY: Marco

Best pet insurance with quick reimbursement

Healthy Paws is truly the best pet insurance out there. Their coverage is very comprehensive and I have never had any problems submitting any claims. No questions asked the reimbursement is usually deposited in my account within a few days. I strongly recommend healthy paws to anyone who is looking to get pet insurance.

Monthly Cost

$15 – $80, depending on breed, zip code, age of pet and choice of deductible and co-pay.

Coverage

One plan covers accidents, illnesses, cancer, emergency care, genetic conditions, alternative care and more. You can choose a co-pay of 10%, 20%, 30% or 40%. The pay-out amount is based on your actual vet bill.

Payout Limits

No per incident, annual or lifetime pay-out limit.

Deductible

You can choose an annual deductible of $250, $500 or $750* *Choice depends on age of the pet

Age Limits

Pets must be at least 8 weeks old and under 14 years old at time of enrollment. Once enrolled, pets can stay insured regardless of age.

Waiting Period

Coverage begins 15 days after your policy starts. There is a 12-month waiting period for hip dysplasia claims.

Exclusions

Pre-existing conditions are not covered. Hereditary and congenital conditions are covered, however hip dysplasia is only covered in pets who enroll before they are 6 years old.
Healthy Paws Pet Insurance was rated the best pet insurance company by customers in 2015, 2016 and 2017 at petinsurancereview.com, Consumersadvocate.org, PetInsuranceQuotes.com and other leading review sites. Healthy Paws has one simple plan that covers accidents and illnesses with no per incident, annual or lifetime payout limits. Their goal is to offer the best coverage possible while still keeping plans affordable. With each pet insurance quote submitted, Healthy Paws makes a donation to one of hundreds of pet rescues and animal shelters through its Every Quote Gives Hope™ medical grant program.

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