Healthy Paws | Pet Insurance Review

Do not recommend. While employees are pleasant and claims process fairly smooth, Healthy Paws' definition of "deductible" is inconsistent with what one commonly associates with the term in the insurance industry. They carefully define "deductible" in the policy to be the amount one must first pay AFTER your pet's coinsurance portion is applied"; thus your out-of-pocket spend is not 100% counted towards the deductible amount. For example, if you have if have a deductible of $750 with a reimbursement amount of 60%, in fact you must spend $1,250 ($750/.60) before reimbursement potentially kicks in. They multiply the percentage of reimbursement times your out of pocket and consider that amount towards the deductible; e.g., 60% x $1,000 (out of pocket) = $600 towards annual deductible. There are no disclosures making this clear. I never would have purchased the policy had this been more clear to me. After submitting only two claims, they raised my rates. Very questionable business practices. I have since switched insurers with even better rates!

Graycie our rescue pit bull mix had to have leg surgery on one leg then the other within just a few months apart. Healthy Paws paid the claims quickly. Not sure what I would have done without them. The claims are very easy to submit and they are very easy to work with. Very glad I bought Healthy Paws pet insurance!

Get health insurance for my dog is a great worth , specially giving quality life.

So happy with my choice of getting insurance through Healthy Paws last year. My pup is a very active rescue pit mix. You never know what can happen! On a hike about two months ago she fell and tore her ACL. We were recasted because she is a healthy happy pup so surgery was a scary thought. I immediately wen on HealthyPaws to make sure we were covered and WE WERE! Surgery went smooth as did recovery and we didn’t have to take out a personal loan. Customer service at Healthy Paws were always very helpful. So glad I chose Healthy Paws for my girl!

Our sweet little Kiwi ate something she shouldn't have....again! Because we had seen something similar in the past, we weren't surprised when our dog ended up in surgery to have a full glove removed from her intestine. Because we had dealt with a claim with Healthy Paws before, there wasn't the stress of how it would all work, would they really cover it... We could concentrate on our dog and her recovery, knowing Healthy Paws had us covered. The website and submittal process is extremely easy. And they have always completed the process in less than the "10" days they ask for. We have always received the checks before we had to make payment on the credit card bill. All of this is such a peace of mind when taking care of your dogs health and recovery can be extremely overwhelming. And the best part...they really care about our pet, and follow up on her status. Wish my health insurance was this good!