Healthy Paws | Pet Insurance Review

Healthy Paws made a difficult situation a lot less stressful. Our pup Nox ate a Black Walnut, got sick, and needed an emergency surgery. I called to confirm coverage and they were informative and sympathetic to our situation. After the ordeal was over and we had the bill we were able to easily upload our claim using the app. We were updated throughout the process by Healthy Paws with updates as to the status of our claim. Within two weeks they paid our claim and covered everything they said they would with no hiccups or hold ups. It saved us thousands of dollars.

Healthy Paws made a difficult situation a lot less stressful. Our pup Nox ate a Black Walnut, got sick, and needed an emergency surgery. I called to confirm coverage and they were informative and sympathetic to our situation. After the ordeal was over and we had the bill we were able to easily upload our claim using the app. We were updated throughout the process by Healthy Paws with updates as to the status of our claim. Within two weeks they paid our claim and covered everything they said they would with no hiccups or hold ups. It saved us thousands of dollars.

Healthy Paws has been by my dog's side since I got her 3 years ago, through ear infections, injuries at the dog park, etc., but really came through for us when my dog broke her tooth and ended up needing an extraction. Through the fear of putting my dog under anesthesia, I also was scared about how I would afford the procedure and Healthy Paws came through for me with my coverage. I have never been more thankful for pet insurance than I have through this process. I also learned how much they care- I got a personal follow-up message asking how my dog was doing during her recovery. I recently considered switching pet insurance companies, but after this will be a Healthy Paws customer for the life of my dog and for any future pets I may have. Additionally, they keep making things easier when submitting claims- I have seen their process get more streamlined. They've always responded to claims quickly, but they also always beat their 10-day processing time.

We've had Healthy Paws Pet Insurance for the past 8 years, ever since we adopted our dog when he was 2 years old. Through a range of minor injuries and illnesses over the years, and more recently, a need for expensive diagnostics with a specialist, Healthy Paws has been there, unwavering. Our policy has never been changed, aside from the relatively small price increases over the years, which we are given plenty of advance notice about and we have found to be reasonable. All our claims have been processed quickly, and require only an upload of an itemized invoice once they have your pet's medical records. We especially appreciate that Healthy Paws has no payout limits per incident, per year, or per lifetime. We sleep peacefully knowing that whatever medical care our baby needs, we will be able to provide for him with the help of Healthy Paws. I often think it would be nice if our human insurance were so easy!

I compared many pet insurance companies and I am extremely satisfied with my choice of Healthy Paws Pet Insurance. No deductible per incident only once annually, no caps on payouts at all, and they even cover congenital issues if symptoms first occur after the start of the insurance. This is very important if you have a pure breed. When our dog was a little over 2 she started to show signs of an issue. We have a $100 deductible and 90% coverage and Healthy Paws has been fantastic! With the app I just take a picture of the vet bill to submit a claim- it couldn't be more simple. We were able to have an MRI to diagnose her which would not have been affordable. Any pain medication she will need to stay on long term is covered. If she gets worse and needs surgery we know it will be covered. We only had one claim denied because it looked like a well visit. It only took a call to talk with them for them to correct it without argument. They paid all our claims quickly and we have only experienced very good customer service. I had fears about sending all the medical records at time of first claim because I heard horror stories about pet insurance companies using pre-existing condition to deny legit claims. But that didn't happen--they have been paying all our claims without any issue at all. It was so easy and they really seem to care about your pet and want to cover them so they can get well. Like all insurance I am hoping the rates stay reasonable and affordable, but I can say right now that I could not be more pleased with my choice of Healthy Paws for my pet insurance!