5
out of 5
POSTED: | BY: Susan Solomon
I wish I signed up with Healthy Paws first!
I wrote a review yesterday but I never mentioned what insurance company I started with. After rescuing a puppy I immediately got insurance and picked Nationwide. I never looked into any other companies I just thought it was a company that everyone knows and they would be the best . I remembered the saying " Nationwide is on your side" so how could I go wrong. They were a known name so I felt comfortable with this company. At 7 months my puppy needed hip surgery which was so devastating to us at any age but especially a 7 month old puppy. Needless to say Nationwide made everything harder. They wouldn't cover anything until I was with the company for a year and they were very difficult with everything. They kept needing mire stuff from the vet and myself only to deny something that should have been covered if you're with the right insurance company. When I spoke with them after I paid for 2 surgeries myself I wanted to switch to the top policy Nationwide had to offer. However they would not allow me to because my dog had surgery at 7 months so basically they wouldn't let me pay for the top policy. I felt like I was being punished for my puppy needing surgery. I was so heart broken going through this with my puppy and so frustrated with this insurance company. I called Healthy Paws and they were so wonderful and caring. They made this process of getting insurance easy and paid for the next 2 surgeries after receiving the claims with no questions asked. I just wish I would have gone with Healthy paws from the beginning. Not only do they pay you fast after receiving your claim but they ckeck up on your animal afterwards to see how she's doing. Needless to say Nationwide is not on your side but Healthy Paws is for sure!! I hope I never need to submit another claim but if I do I know Healthy Paws will be there for us. Best company ever!