5
out of 5
POSTED: | BY: Catherine
Helped us take care of our baby!
Our dog went from normal to very ill in a matter of hours. She had something called Hemorrhagic Gastroenteritis, which they don't really know what the cause is, and with urgent treatment, it is likely your dog will make a full recovery. Without treatment, it can be fatal. We luckily had pet insurance so we were able to not hesitate at all to ask the vet to help our 3-year-old lab mix, Roxie, in any way he could. Our total bill was right around $2000 and with our pet insurance ($500 deductible and 90% coverage), we only ended up paying about $650 out of pocket. It was such a relief to get our baby the treatment she needed to feel better and not have to worry as much about the cost! The claims department processed her claim as soon as the claim and medical records were sent to them and mailed a reimbursement check right away. Their customer service representative, Leslie, even emailed to see how Roxie is recovering a few days after they finished processing our claims. Overall we had a wonderful experience with Healthy Paws and highly recommend all pet owners look into them when getting pet insurance.