5
out of 5
POSTED: | BY: Thomas
They were there for us in the middle of a pandemic!
I have had my cats insured by Healthy Paws for a number of years. An occasional submission here and there. Till March of this year. One of our two cats, Naaz, had what seemed to be a small issue with a blood level. It quickly became more than we thought. She needed surgery. We worried that, being we are in the middle of the Corona Virus lock down (March - April 2020), submissions, reviews or payments would be delayed. I needn't worry. Healthy Paws was there for us. They never once questioned what the Veterinarians did to help Naaz - from the first biopsy through the surgery. Nothing hidden, no fine print I missed - now that thousands were being spent by them. And they paid me back quickly - typically within a week. In the middle of a pandemic! All I can say is thank you for doing your part when you were called upon. You made a cat happy and her owners as happy and whole.
Thomas, Marva and Naaz