5
out of 5
POSTED: | BY: Sarah H
Piece of Mind
When we were thinking about getting insurance for our dog Zeus we had heard such great things about Healthy Paws and decided it was the company for us! No pet parent thinks the worst will happen to them until it does and I was so thankful to have Healthy Paws on my side when Zeus had a disc rupture and he lost movement in his back legs. He had to have an MRI, emergency surgery, and a 3 night hospital stay. All of those expenses added up very quickly and I was glad that I didn’t need to think twice about giving him the best possible care he needed at that time. Healthy Paws reviewed our claims quickly and reimbursed us based on our agreement with them. The process was so simple and efficient and the money was deposited into our account 15 days after our first claim was submitted (we had four over the span of 7 days). I also truly appreciate Healthy Paws’ care and commitment. They sent us an email asking how Zeus was doing after surgery and you could tell they sincerely cared and did not want you to experience more stress than you already are. The only suggestion I have for anyone signing up is to have your vet send medical records as soon as possible. I did not do so until my first claim and luckily my vet was on top of getting documentation to Healthy Paws, but it is one less thing you would need to worry about during an emergency. I can’t thank Healthy Paws enough for helping us through this difficult time.
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