Healthy Paws | Pet Insurance Review

My dog Chance came down with an acute case of nercotizing pancreatitis. He was fine one day and then the next extremely lethargic. I had taken him to the vet during the day and they were unable to diagnose the issue based on x-rays and lab results, but thought that he might have ingested a foreign body. After inducing vomiting, the vet recommended he stay overnight for monitoring. About midnight I got a call that he was getting progressively worse and needed immediate surgery and they were only giving him 50/50 odds of survival through the night. They were able to help me find an emergency vet that was able to perform emergency exploratory surgery and found that part of his pancreas had started digesting itself and was leaking fluids into his abdominal cavity. I am so tankful to have had Healthy Paws Insurance. With it, it was easy to be able to say yes to proceed with an expensive surgery, in excess of $11,000, and ultimately saved my dog's life. The claims process following Chance's release from the hospital was quick and easy, though they did require more than just the invoice for this particular surgery (also requested the doctor's medical records), and the re-reimbursement was completed quickly.

Our yellow lab Rudy who is almost 2 years old was diagnosed with a rare malignant melanoma above his right eye. He required two surgeries. Healthy Paws gave us the ability to give him the best possible outcome. The claims were very easy to submit through the Healthy Paws app. The reimbursement turn around time was very quick. We recommend Healthy Paws Pet Insurance to every pet owner we know. The entire company are kind, caring, friendly and professional.

During shelter in place, as well as Easter weekend, our 3 year old cat started coughing & wheezing. We were able to get him seen at a 24 hr pet hospital. We could not be with him and it made us feel extremely worried & stressed. The vet finally called with the news that our previously healthy young cat had asthma & an enlarged heart! The treatments totaled $2700. It was such an awful position to be in...wanting the best for your family member, but having to worry about the cost. It absolutely gave us peace of mind having Healthy Paws Pet insurance! When filing a new claim, just have all your pet’s complete medical records available (we had to contact 2 other vets for previous records), including all dr’s notes. Not only did they approve our claim within a week, they followed up asking how our cat was doing. I would 100% recommend them!

Do not select this company. They used to be a decent pet insurance company but have failed to measure up anymore. My dog was diagnosed with a condition of his gums which is akin to an autoimmune immune disease and my vet recommended an emergency dental cleaning to remove the plaque and bacteria from his gums as it was causing ulcers on his gums. I then have to brush his teeth daily, use dental wipes and dental chews. They refused to cover the vet required dental cleaning as their policy is not to pay for cleanings no matter what the condition. They are across the board on this. This is going to be a lifelong condition for him so no cure. They don’t care about the condition except it’s their policy. Also they pay less when they cover a bill, apply the reimbursement level and then subtract the deductible. You get less if a reimbursement from them. They used to be a decent company but not any more. I got a new puppy and decided this was not the pet insurance I wanted for her. So disappointed in this company. They have gone downhill.

We have had Healthy Paws Pet Insurance for our dog for almost 4 years and even though our fur baby has had to have multiple surgeries, healthy paws is always there to take the financial burden away. They also always send a card and/or email to make sure that she is okay after any procedure. We tell everyone we know about healthy paws and are definitely going to be members for life