5
out of 5
POSTED: | BY: Cindy SANDNER
Excellent customer service
so easy to file a claim and reimbursement is fast.
4.9
out of 5
Number of reviews 10,775
Healthy Paws Pet Insurance offers one simple plan that covers accidents and illnesses and includes unlimited annual and lifetime payouts. They support hundreds of pet rescues and animal shelters through their Every Quote Gives Hope™ medical grant program.
Top-Rated Pet Insurance Plan
No maximum annual or lifetime payouts
One easy-to-understand pet insurance policy
Most claims are processed within 2 days
Use any licensed veterinarian in the U.S. or Canada
5
out of 5
POSTED: | BY: Deirdre Chambers
Amazing - so so glad we went with Healthy Paws!
After paying medical bills for our cat because we didn’t have any insurance, one of the first things we did when we adopted our dog was to sign up for Healthy Paws after reading up on which was the best! We never thought we’d have to use it, but after 2 years of having our dog, he was diagnosed with a Mast Cell Tumor & required chemo. Thank goodness we had Healthy Paws. They made the process SO easy & it allowed us to get all of the treatment our vet & oncologist recommended without having to worry. The ease of reimbursement is amazing too. Exceeded my expectations. Our dog is now cancer free & healthy too!
1
out of 5
POSTED: | BY: Jen H
I'll start by saying I've been a…
I'll start by saying I've been a customer since 2013 and have had 3 dogs insured with Healthy Paws. Prior to the current situation I would give them a five star, glowing review. They are responsive and process claims incredibly quickly. We have always opted for the 90% coverage and it has been great over the years. Fast forward a few years and our monthly premium began increasing quite significantly every year. I can understand increases here and there but the most recent increase, a 36% increase to my monthly premium DURING a pandemic is egregious. I have contacted Healthy Paws four times now to beg them to work with me in any capacity, they have refused. Due to the current worldwide pandemic, my husband and I went from a 2 income home, to zero income home, overnight. Not only did Healthy Paws not offer to waive even a single payment, they have just informed me that my monthly premium increase of 36% effective 4/1/2020 is still in effect. We now have to make a decision to put food on our table or let our pet insurance lapse on our 2 dogs. I'm so utterly disappointed in how they have handled this.
5
out of 5
POSTED: | BY: Sandra
Amazing & Extremely Helpful!
Our boxer was diagnosed with a brain tumor (glioma) last year. It’s been rocky with multiple MRIs, hospitalizations for cluster seizures. With all the imaging/labs, vets visits, meds we are extremely grateful for Healthy Paws, they have made this terrible situation easier, no hassle in claims & have helped soo much with cost! Most importantly our pupp is doing great!
1
out of 5
POSTED: | BY: James Ruschmann
Astronomical Rate Increases Spoken Here.
Good for the first few years but beyond this astronomical rate increases. Don't let the name fool you, this is a money making business designed to maximize profits. Call center is based in low cost regions i.e. Philippians. Could not make changes to my policy through their website. Tried two different browsers. Call center rep tried to convince me to speak to an account representative aka as retention specialist before cancelling. Shameful business practices!
Monthly Cost
$15 – $80, depending on breed, zip code, age of pet and choice of deductible and co-pay.
Coverage
One plan covers accidents, illnesses, cancer, emergency care, genetic conditions, alternative care and more.
You can choose a co-pay of 10%, 20%, 30% or 40%.
The pay-out amount is based on your actual vet bill.
Payout Limits
No per incident, annual or lifetime pay-out limit.
Deductible
You can choose an annual deductible of $250, $500 or $750*
*Choice depends on age of the pet
Age Limits
Pets must be at least 8 weeks old and under 14 years old at time of enrollment.
Once enrolled, pets can stay insured regardless of age.
Waiting Period
Coverage begins 15 days after your policy starts. There is a 12-month waiting period for hip dysplasia claims.
Exclusions
Pre-existing conditions are not covered.
Hereditary and congenital conditions are covered, however hip dysplasia is only covered in pets who enroll before they are 6 years old.
Healthy Paws Pet Insurance was rated the best pet insurance company by customers in 2015, 2016 and 2017 at petinsurancereview.com, Consumersadvocate.org, PetInsuranceQuotes.com and other leading review sites.
Healthy Paws has one simple plan that covers accidents and illnesses with no per incident, annual or lifetime payout limits. Their goal is to offer the best coverage possible while still keeping plans affordable.
With each pet insurance quote submitted, Healthy Paws makes a donation to one of hundreds of pet rescues and animal shelters through its Every Quote Gives Hope™ medical grant program.