Figo | Pet Insurance Review

I switched both my dogs to Figo several months ago. Within a few weeks of the switch, my Lab, Daisy, developed a small soft tissue sarcoma (cancer) on her right front leg. It was removed by my local vet, two histopath reports done, a consultation with the University Vet Hospital (including chest x-rays), a consult with a surgeon, and a scar revision surgery scheduled for next week to remove a wider margin around the tumor area. Figo has been stellar in dealing with me and the bills. After meeting the deductible, and expanding my coverage to include exam fees (highly recommend that!!), they covered the 80% my policy indicates without question or hassle. The claims have been closed within a day or two, and money in the bank within a few more. I've been 100% happy with the service from Figo!

Thanks Figo! My senior dog Chance has been receiving the best treatment for a complicated illness. Being able to get the help he needs means everything. Filing a claim is quick and easy online, reimbursement is fast! Any questions I have had were answered in a kind, helpful and professional manner. Choosing Figo was the best decision I could have made. Highly recommended!!

+ The only good thing I can say is that I have heard many good recommendations about Figo Insurance. Yet, my own experience was not a good one. - I understand that pre-existing conditions are not covered by any pet insurance, Yet, Figo was very loose with the definition of pre-existing conditions. I uploaded all vet records of my dog as soon as I started the policy and asked for the evaluation to learn about the coverage for pre-existing conditions. --Which I suggest you to do too in order to not have any surprises--- - Getting a reply took a whole month. - My dog had kennel cough 5 months before the policy date, and had diarrhea 2 months before. As you all know, these cases are curable. My dog certainly has not suffered from kennel cough for 5 months, and diarrhea for 2 months. But, the insurance considered them as preexisting conditions and excluded them from being covered. - They kept claiming that all insurances will do the same, while Figo is the best to accommodate curable pre-existing conditions. It definitely was not the case, and that is why I am going with some other insurance. So, don't take their word when they claim "all insurances will do this", do your own research instead.

Quick claims settlement. This makes it easier to have a healthy pet.

Figo is the best pet insurance we’ve found! Everyone I have spoken to at Figo is kind, knowledgeable and their turn around time is so fast!! I would recommend figo to anyone shopping around for insurance! They even did a pre approval for me so that I could determine if I wanted to move forward with my dogs dental procedure or not. So grateful for this company!