Fetch | Pet Insurance Review

I absolutely loved speaking to Amanda Mello! I am a great judge of people even from small interactions and I just love her energy. She was very knowledgeable about the different benefits of each wellness plans. Even when I thought an upgraded plan wasn’t beneficial to me based on the amount of reimbursement vs cost for preventative treatment, she gave me an idea to shop around at other vets for lower cost of service. Little did I know that my local vet charge three times the cost of another location for dental cleaning and anesthesia. Thank you, Amanda for opening up my eyes and making my Fetch insurance worthwhile and beneficial to me. I’m forever a Fetch girl now.

Nadine Van Ness was very helpful and she answered all my questions, and she helped me get set up with an insurance policy for our recue puppy.

We have used Fetch pet insurance since they were PetPlan. We've had many policies for various dogs because we run a nonprofit dog rescue. We insured our rescue dogs while waiting to be adopted. We insured our own pet dogs. We recommended them to everyone. $15000 coverage per year. How would that make any sense to pay. So now we are forced to cancel her policy which means any other company will not cover any pre-existing conditions she's had throughout her life. So they totally screwed us and that shows just how little they care about customer service and providing care for their customers and their pets. Do NOT get a policy from Fetch. It may seem good when you first get it but it will go up in price every year significantly and when they get old and really need their health insurance you will no longer be able to afford it. Go with another company that actually cares about pets and not just making money. They sure don't care!

Josh was very helpful in supplying information on the Wellness Plan to me so that I could add to my Accident and Illness plan.

Agent was empathetic, helpful creative and responsive.