Fetch | Pet Insurance Review

So thankful for Nadine's (Van Ness) knowledge, honesty, and patience assisting me in getting insurance for our Fench Bulldog, Lucy. I was on the fence, not sure it was worth the money, worth the "effort" (having to submit my own claims). My rational mind told me it was the right thing to do but the emotional me wants to believe that Lucy won't suffer breed-specific illnesses. Nadine shared some medical experiences with her bulldog, and said what I really needed to hear; that as a friend, as a fellow bulldog owner, I need insurance (whether with Fetch or someone else). She answered all my questions, took my order over the phone and highlighted the fine details that I likely would have skipped signing up on line. I appreciate ALL of that. Thanks for helping make the discission and walking me through the policy Nadine.

Karly was very helpful in going over the different plan options and helping me pick the best one for our cat. Very friendly and never pushy.

It’s absolutely obvious that this shady company is creating fake reviews, because as soon as someone posts one negative review, on that very same day multiple five-star positive reviews appear to drown it out. Be careful, don’t get involved with this company.

Request more and more records that don't exist for a young cat. I submitted his vacination and neuter records when I got the policy. He has only been to the vet twice since then - once for annual check up - sent those records twice and once for dental work. Also sent those records. Now your asking for more records? He is only 18months old! Has been to vet 3 times! There is no number to call or email for contact. Sure is easy to buy the policy - not so much to use it.

They say a test of insurer is when you make a claim. Fetch hace got an absolutely horrible claims experience. Chasing information and documents that you’ve already sent them and asking you to repeat info over and over again. When they finally got to the claim, the cover was so poor (even though it’s expeinsive) that they said I had nothing due back to me. What actually is the point of their insurance. Paying for nothing is a complete fraud. Don’t touch them.