Fetch Canada | Pet Insurance Review

Had a great experience getting set up with Fetch! We wanted to switch from Trupanion but wasn't sure which plan was the best for us. Carla helped me and she was so helpful. She explained everything so well and I felt absolutely zero pressure from her. She worked with my budget and broke things down super clearly so I could understand. So happy we decided to switch - Fetch offers more coverage and is way cheaper than Trupanion!

Spoke with Joshua Sabado on the phone about a new policy. He was very clear and knew his information. He responded very quickly to emails asking for further information. Great job

Amanda was very friendly and informative.

This pet insurance was better when it was still Petplan and underwritten by AXA XL. Since it was taken over by Fetch and now underwritten by Axis Capital, they've become ridiculously unreasonable and nearly double the premiums during the yearly renewal with no justification other than the standard "age of pet and cost of veterinary care." My dog is not even a senior yet by veterinary standards and his age didn't double in 1 year to justify nearly doubling the premium! Also, considering most responsible pet owners who bother to pay for pet insurance are highly likely also taking their beloved pets to annual check ups, it's very easy to prove that the cost of veterinary care has also not doubled in the past 1 year to justify doubling the premium. Another major reason to not choose Fetch: they now try to exclude absolutely everything as a pre-existing condition even if it means using illegal practices to do so. If you want to donate your money to a company that doesn't care about your pets and is just after your money, then Fetch is definitely the pet insurance company for you!

I recently took my cat to vet and had an emergency dental procedure. I submitted the claims to Fetch and first they asked for more documentation and after two months they just denied it because they didn’t feel like it was urgent enough! that was my first ever claim with them! Scam insurance! Won’t be there when you need it most!!