Fetch Canada | Pet Insurance Review

Insurance policy is sometime tricky but the rep, Kelsey was very helpful and patient to understood my situations and explained clearly, I want to give her the big 5 stars!

A sami issa my dog name prada a happy for the company and nice costumes talk very best for Canada Toronto thank you for all stuff

I have paid for Fetch insurance for a year and have never had a claim approved. As my puppy had "soft stool" in its vet notes from the first vet visit, no diarrhea-related illness, including that caused by worms, is covered. Further, while they say on their website that you only need vet notes from the most recent non-illness related check up, they reject your claim for having insufficient documents when you submit that just to have you resubmit. In short, their business plan is to obstruct by any means possible and never payout what is owed. Absolutely do not use Fetch Pet Insurance - there is a reason their reviews are removed from Google.

Great service, easy to use app and would recommend to any pet owner.

My dog was insured with Fetch since 2015 which was back then Petplan and Fetch took over sometime through the years. In 2023 I made my first claim for a dental procedure due to periodontal disease. Fetch made every possible way to deny my claim. For example, in 2020 it was during the pandemic when most vets are not taking in any annual exams only emergency cases. My claim was denied because my dog did not get an annual exam every year despite it was during a pandemic. They also never ask for me to submit the medical record in 2015 when I started the policy. However, right now they are saying I am unable to provide the medical record in 2015 therefore the claim is also denied. They are finding every excuse to deny my claim. If you want to be scammed by this company then continue insuring your pet with Fetch.