Fetch Canada | Pet Insurance Review

Joshua explained everything in detail

Avoid ! Horrible company with deceptive policies that only benefit them. Three years back I got fetch insurance for my 8 week old perfectly healthy puppy. After 3 years no claim was ever submitted and still they increased the premium by $20 extra per month. On my query they informed they increased the premiums because the puppy is now 3 yrs and getting old. Fetch policy is: They increase the premium when you submit a claim They increase the premiums when you don’t submit a claim .. on the ridiculous logic that the puppy is 3 yrs and getting old. No matter the policy and all terms and conditions are the same. They are thieves and their only focus is to extort from consumers as much as they can. I feel stuck and trapped with this situation. The amounts of premiums I paid since last over three years without any claims has no benefit and consideration. This policy is so wrong and only benefits them with every excuse to increase premiums every passing year. This is a whole mafia of veterinary clinics, pet insurance and pet food.

I got fetch insurance last year for my cat, after an accident he had (vomiting and diarrhea - which he did a through examination and nothing was found. He also did some precautionary treatment) A year later, again he has some vomiting and diarrhea (since basically that’s the main starting issue with the cats) and the insurance does not cover it since it’s a continuous issue. If no disease were found and all precautionary treatment were done, how this can be a continuous issue? Seems like for any issue with the same symptoms, my cat won’t be covered! Cause it’s a continuous issue.

Amanda Mello was so king and answered all of my questions! 10/10 customer service! It was a pleasure working with her!

Fetch is a greedy pet insurance company that tries to take advantage of pet owners trying to avoid vet fees for unexpected accidents or catastrophes. I have just cancelled my insurance policy after another unreasonable premium rate hike; 45% this year on top of a 20% increase last year. One claim in four years with the company for a meagre reimbursement of $117 CAD. They give various justifications for the hikes: location, age of pet, increasing vet costs. This is BS! I haven't moved, my dog is not old, and the vet fees don't change all that much to justify this level of insurance premium increases. Horrible company!