Fetch Canada | Pet Insurance Review

We've been a client for two years. We made our first claim this past year for a transient gastro issue that was cleared up by some antibiotics, and while the payout took some time, we were satisfied. However! When our policy came up for renewal this year, the premium was jacked up by $181 - a 54% increase. We feel that we've been suckered by a bait-and-switch. We're incredibly unhappy and don't feel inclined to trust them anymore. Edit: In response to Fetch Pet's comments: You keep pasting in the same response to all of your clients here who are being hit with huge increases. A 7-year-old healthy indoor cat is not a risky bet, and your customer service rep on the phone's response was essentially "*shrug* that's how insurance works". This despite the fact that your website explicitly states that rates do not go up after a claim. We are still weighing whether to keep Pippin with you, as I have no reason to believe that you are not going to jack the price up again next year, but you can be sure we no longer trust you enough to enrol our new kitten.

The rep Alanna Collicutt was very pleasant and informative

Amanda Mello was extremely helpful helping me with my claim

We switched to Furkin due to affordability of premiums for our cats. Furkin offers a multiple pet discount when you call them to add pets to the insurance. It took 3 weeks to process but the claim was paid out 80% minus the deductable. If you need affordable pet insurance Fetch Pet is it!

The sign up was made easy, and the prices are reasonable. Thank you!