Embrace | Pet Insurance Review

4.9

out of 5

Number of reviews 20,006

Embrace Pet Insurance offers nose-to-tail accident and illness protection and an additional Wellness Rewards program. Its diminishing deductible feature, Healthy Pet Deductible™, is included with every policy as standard. Learn more about Embrace’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
1

out of 5

POSTED: | BY: Sonia Albuerne

Embrace always finds an excuse not to…

Embrace always finds an excuse not to pay what you spend since I have this insurance, they always come up with an excuse. I'm tired of them never paying, a lot of talk but they don't pay. I'm going to change to another insurance that has more peace of mind for me and my dog ​​Lola. I'm retired and I live only on my paycheck and sometimes I think I can't even pay other bills. Omg, how hard it all is.
2

out of 5

POSTED: | BY: Jo Studioso

They’re fine if you have time to argue.

They consistently deny my claims stating my invoice is unclear (the invoice is a direct screenshot or file from email) impossible to be blurry or illegible. I always appeal and send them the exact thing I have already sent them and then it’s good enough.
3

out of 5

POSTED: | BY: Diane

There needs to be more options for…

There needs to be more options for diagnosis or at least a general exam with the Additional Details for actual description of what was happening.
5

out of 5

POSTED: | BY: Elizabeth Missakian

The customer service representative was…terrific

The customer service representative was terrific. She was respectful of my time, knowledgeable, and efficient in getting answers to my questions.
5

out of 5

POSTED: | BY: Hoffman

So easy to submit a claim.

So easy to submit a claim.

Monthly Cost

$13 – $100, depending on your chosen plan.

Coverage

You have a co-pay of 10%, 20% or 30% after your deductible, depending on your chosen plan. The pay-out amount is based on your actual vet bill.

Payout Limits

Annual limit of $2000, $5000, $10,000 or $15,000.

Deductible

Annual deductible options from $100 – $1,000.

Age Limits

Pet must be at least 6 weeks old to enroll. New pets over 14 are eligible for accident-only coverage. Once enrolled, pets can stay insured regardless of age.

Waiting Period

There is a two-week illness waiting period, which begins on your policies’ effective date. Orthopedic conditions have additional Waiting or exclusion periods that vary by state.

Exclusions

Pre-existing conditions are not covered. Hereditary and congenital conditions are covered if they have not been diagnosed or suspected before the policy becomes active. Main plan covers alternative treatments such as chiropractic, acupuncture and homeopathic when provided by a licensed veterinarian. Optional wellness and prescription drug plans are available for an additional cost.
Embrace Pet Insurance protects over 100,000 pets across the U.S. with nose-to-tail accident and illness protection. In addition to its pet insurance policy, Embrace offers a Wellness Rewards program to help cover the cost of routine veterinary care, grooming and training. Its Healthy Pet Deductible™, the industry’s first and only diminishing deductible feature, is included with every policy as standard. For every policy sold, Embrace donates $2 to a pet-related charity, as well as offering additional funding and support to shelters and other charitable organizations.

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