5
out of 5
POSTED: | BY: Mary Stepp
Wow, very pleased.
Wow, first time I've had pet insurance. This company is awesome. So, made my first claim. It said because it was my first claim, it may take 30 days. Well, no, it didn't. I made a claim on Wednesday this week and on Friday I had a deposit in my bank account. This process was easy and fast.
I've known others who had it with different companies and when they would make claims, the company would make excuses why they wouldn't cover it. Not with Embrace. And it was a substantial amount of money. Took out my deductible and deposited the rest in my bank account. I had to ask a question, called their customer service number. Krystal was pleasant, helpful, and explained everything to me. Really, really happy with this company.
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