Embrace | Pet Insurance Review

This might be my second review, but it is warranted. I have had Embrace for nearly 10 years. My dog was diagnosed with Blastomycosis in July and has had multiple emergencies over the 6 long months of treatment. I have been on the phone in tears with reps, who were patient and kind. All my claims have been processed rapidly and without issue. Prior to this, he's had a doggie ACL replacement, and numerous other issues - he's a lab and eats everything. I also have two cats that have adopted me - both bordering on feral - and one who is always getting himself into little troubles. The only denial I have had was because of his asthma diagnosis. They have been amazing throughout.

I have to come clean at the outset, I am an employee of Embrace for the last couple of months. I am not required to be a customer, although because they treat their employees well, we are offered subsidized insurance. Having been a dog owner and foster parent for much of my life, I feel a little silly that I’ve never had pet insurance, so with our employee incentive I joined. A few weeks in, my 10 month old puppy who uses impulse to guide his behavior tried to jump our fence to go visit his dog neighbor. He got stuck on one of the spires on the fence and cut himself, requiring surgery with stitches and the accompanying pain killers, antibiotics, and anti-inflammatory meds. I submitted the bill to Embrace as all other customers do. It was processed within 48 hours and I had a check within a week. No lengthy paperwork or calls, it was just that simple. I deal with health insurance companies all the time and was expecting the same chaotic experience, but it was nothing like that. This is really a fantastic company, an opinion I would posit whether or not I am employed by them!

I always get a quick response and real people to speak with when I call Great company

My 7 year old shitzu was diagnosed with Blastomycosis and sadly lost his sight on both of his eyes. I am so grateful to have Embrace pet insurance through these difficult times. It is a very expensive and lengthy process to get him back to feeling okay. I honestly don’t know what I would’ve done if I didn’t have a policy with Embrace.

Easy to submit a claim