Embrace | Pet Insurance Review

Raising rates to excess . Pay for 7 years once you need to use it they raise rates. You can’t get another insurance or everything is preexisting conditions at 7 years old . Terrible I will never use them again for any of my animals . Rate. Not raised a little but excessive beware . I expect there excuses to start . But I work in the pet industry my self what is excuses . I will not recommend them to any one any longer . All my recommendations will go to other ones I’ve learned are not so shady . Yeah you can lower a little if you take a huge detectable and they pay less lol I purchased them due to being same company as Geico. I’m thinking of also changing my car insurance now too. They know we are stuck due the preexisting conditions . Pets only live so long . So I’m not going to pay more for pets insurance than do my car . Crazy .

Embrace was pretty good communicating the status to me and quick to reimburse once approved. I thought the filing process was very easy as well.

sadly i have to give one star - otherwise i would give zero. This company has zero customer service. Due to a life changing situation (stroke) we wanted to cancel the policy. they ignored several emails regarding cancellation and refund and continued the policy and now don't even let us cancel the policy - no access now to policy or log in but charged our credit card. The absolute worst experience in an already exhausting life changing situation. awful. the worst experience.

Very easy to use app for filing/tracking claims and very fast response. Thank you!

I had a policy with embrace for two years. All of my first year claims were denied. In my second year my dog unfortunately had breast cancer removed, embrace covered $1100. On the third year renewal after only paying out $1100 in two years, embrace TRIPLED my annual premium. It was fine and dandy when they were collecting my money without paying claims but then the second they had to cover something they price gauged me. Cancelled same day.