Embrace | Pet Insurance Review

I’ve been with Embrace for years and just received my renewal notice. The new premium is $918.31 per month. That is over $11,000 per year to insure two senior pets. For comparison, my current billing shows $279 per month . So we are talking about going from roughly $3,300 per year to more than $11,000 per year at renewal. That is not a modest increase. That is a financial shock. What makes this worse is that they have never paid a single claim since I purchased the insurance. Reimbursed to date is $0. So after years of paying premiums, the first major interaction at renewal is a massive rate increase. Yes, the explanation includes rising veterinary costs, age adjustments, and actuarial reviews in California. I understand that premiums change. But tripling the annual cost feels less like risk adjustment and more like pricing customers out once their pets are older. Insurance is supposed to provide peace of mind. Instead, this feels like you are paying faithfully for years and then being presented with a bill that makes you question whether coverage is even sustainable. If you are considering pet insurance, do not just look at the monthly number. Convert it to an annual cost. When someone says $300 per month, that is $3,600 per year. When it becomes $900 per month, that is more than $10,000 per year. Do the math before your pets age into a pricing tier that makes staying insured feel impossible.

Adrian answered all my questions patiently .

I’ve been with Embrace for 6 yrs. Easy and fast reimbursement. Will recommend to my family and friends.

Everything is taking forever!

Embrace pet insurance will seek any possible reason to deny the service requested for your pet. I have had my veterinarians, behaviorists, and specialists communicate with them without any success. Are you interested in understanding the difference between a pre-existing condition and a congenital disorder? It may not be relevant, as they classify a congenital disorder as pre-existing if it was present before you submitted a claim. This reasoning is illogical because if the pet was born with it, they had it prior to the claim. If that justification is insufficient, they will argue that it fell within the waiting period. Once again, they were born with it. I am extremely dissatisfied with this insurance. I recommend that you explore other policies before selecting this one. 3/13/26 I have yet to hear from Embrace to discuss any concerns as mentioned in their letter.