Embrace | Pet Insurance Review

With our first 2 dogs we didn't have pet insurance so after thousands of $$$ spent combating cancer for both dogs I decided we had to have insurance for our 3rd dog. We haven't used the medical insurance yet, but the wellness insurance is wonderful with great reimbursement.

I purchased an insurance policy last month for my dog - essentially to cover expenses in the event of a major accident or illness. So I can't comment on the insurance plan since I haven't needed to use it (and hope I never do). I also purchased the Wellness plan and submitted a claim (annual vet visit, shots etc). Customer service is excellent. Promptly acknowledged receipt of claim, how long it would take to process, etc I received confirmation of reimbursement last nite. The entire process took about 10 days and I am happy with how easy and effortless it was.

Very fast responce to claims for luckys flea meds.

This is my first experience with pet insurance, so I did quite a bit of research before choosing a plan. I really like the wellness option of this policy, it is similar to a health saving plan with the insurance kicking in 50% of the benefit - can't beat that. I have submitted one claim for my puppy's first vet visit and my entire visit was covered by my Wellness benefit. I appreciate the personal communications I receive from the company and also today I received an alert about dog food recalls, which was very timely, since I am in the process of transitioning to a new kibble. I am liking this insurance and will recommend it to my vet.

Scanned and submitted the claim by email. Was not a major claim. Handled fairly and the agent kept me informed about the status.