Embrace | Pet Insurance Review

So glad I bought insurance, my puppy is being treated for demodex(puppy mange)he has to get a skin scrape every month, plus be on meds until he has two negative scrapes in a row. Once reaching my deductable it is wonderful to be getting some money back! I've had several claims reviewed some were faster than others as fast as 2 weeks as slow as 4-5 weeks. All and all service is pretty good. Compared to another company I have used before that payed by the condition, this is much better you get back whatever % of the bill you are insured for.

This is like a health savings account for your pet and Embrace executes the plan without flaw! I love that I can send in simple receipts for health wellness visits and be reimbursed. So helpful to my budget!

We have been pleased with the quick and personal response to our enrollment ad our reimbursement. Our only wish is that the wellness program could be bigger, since it doesn't go very far.

After several very pricey vet visits with my chihuahua pup, I decided to take out an Embrace policy upon recommendation from a friend. I did a lot of research on the various policies, and ended up going with Embrace because it was BY FAR the best price for coverage of breed-specific conditions. I was shocked that I could pay a premium at other pet insurance companies, yet if my Chi is ever struck with a collapsed trachea, eye infection, or luxating patella, it wasn't covered unless I paid $20 more a month! With Embrace EVERYTHING is covered, and the wellness policy is very reasonable! Great customer service, fast and personal responses from everyone at Embrace, and my first claim was processed in less than a week. Couldn't be happier with my choice!

Today I received two emails from Embrace. One saying that they are happy to have reviewed my appeal on my dog and they are going to pay me the $168.00 claim. The other email was to inform me that after reviewing the same appeal the are sorry but they can not over turn there decision to declines $16,500.00 claim since Underwritting does not believe my Vet's professional opinion is proof enough that my dogs diabetes is NOT from a prior diagnosis of pancreatitis. They put my pets well being first but not in this case. They have paid out claims before regarding this but not anymore. So should I let my pet die next time I need to go to the ER? Or will they denye gain. I waiting to hear back on this for the THIRD time. Sjame on Embrace.