Embrace | Pet Insurance Review

My pup Lucy started out with vomiting and other nasty things. It graduated to her being lethargic and not eating. On our third trip to the vet, Lucy had a fever of 105.3 and her liver numbers were ridiculously high. She was hospitalized immediately and remained there for four days. She's getting better but her liver numbers are still elevated. We are still seeing the vet on a frequent basis for monitoring. Working with Embrace has been SO easy. The claims can be submitted electronically and, so far, all communication has been via e-mail, which I like. Of course I could call in if I preferred to communicate that way. I used another insurance company for one year and then moved to Embrace and I am SO happy I made the move. Embrace is great!

I have had an Embrace policy for my Lab, Tyson, since we brought him home 3 years ago. I have found the customer service to be terrific and easy to follow.

I was overwhelmed emotionally and financially by my dogs sudden catastrophic illness. Embrace answered the phone, all questions and put no impediments in his immediate treatment. They have paid exactly what they are supposed to pay and by direct deposit making it all seem much easier. I am impressed and thrilled with this company.

Once again Embrace has come through for me. My poor 6 year old lab Sammy tore his left ACL last May and his right ACL a few weeks ago. Both required major surgery, which is incredibly stressful. But the Embrace claims process is so easy, and the customer service representatives are wonderful. I do not know how Sammy and I would have made it without Embrace. I recommend Embrace to all my pet-owner friends and family.

Thank you for your prompt and outstanding means of communication. I am very pleased with the service you provide