Embrace | Pet Insurance Review

I hope never to be forced into a decision regarding my pet's health because of money, that is why I purchased Embrace Pet Insurance and I am so glad I did! My 4 year old cat (Jethro) fell ill suddenly and had to undergo several thousand dollars worth of tests....all of which was covered per our policy. Our claims were paid in days without issue. I will recommend Embrace to everyone!

Embrace is my first experience with a pet insurer and it has been nothing short of exceptional. My 16 month old black lab tore her ACL last month which resulted in surgery and several follow up vet visits. Embrace has honored every claim in a timely fashion with no issue. I highly recommend Embrace and will use it for all future dogs.

My dog required double knee surgery. I filled out the pre-certification form and initially my claim was denied as a preexisting condition. The process allows for an appeal which I made with a letter from my vet and my claim was reconsidered and approved. Through the entire process the response from Embrace was very impressive. Each time I sent paperwork I received an email verifying the information had been received and when I should expect a response. Post surgery I was contacted by two different people to make sure I received my payment but more importantly, concerned about the well being and health of my dog. This is hands on customer service at its best. I recommend Embrace to anyone looking for a company that truly believes in their mission and is willing to work closely with each client to help with their specific situation. Lots of companies talk about caring about their customers but Embrace backs it up.

We rescued a blue heeler last June and he is quite an adventurer. A few weeks ago he cut his paw while getting his daily exercise and a nearby park. The cut required stitches and medication. We are so impressed by the quick response from Embrace in handling our claims. It gives us such peace of mind knowing we have this coverage.

I had insurance with other providers for my previous pet. My experience with Embrace has been very good and their service is phenomenal. The claim was settled with in a week. Some one from Embrace followed up to make sure that I received the claim and made sure that everything is OK. I have recommended Embrace to all my friends and I am happy that I signed up with Embrace.