Embrace | Pet Insurance Review

First I must say I researched several pet insurance companies prior to selecting Embrace. I am very happy that I went with them. Our dog had an intesintal blockage that required that he have 4 feet of his intestines removed since it was tied up and damaged. After several visits to the PetER, a major surgery and a visit to a specialty surgeon the bills came rolling in. Embrace delivered on their promise remibursing us for the claim. It was straight forward and they paid 90% of every invoice that was submitted. Embrace saved the day!

We've used Embrace for 3 years and have had an excellent experience. The company is responsive and caring and claims have been reimbursed in a timely manner. I would not have a pet without having Embrace insurance.

This is the first pet we've insured and it is well worth the price. The claims are reviewed and paid promptly. We added the wellness portion and it practically paid for itself in one visit! I recommend Embrace to everyone who asks me about insurance.

After finding out that skin/dermatology was covered under my insurance I went ahead and scheduled an appointment. The vet faxed the claim information the same day; however, after 3 weeks of not hearing from Embrace I called them to check on the claim. The representative I spoke with was great and asked if I had checked my "spam" mail folder because sometimes emails get directed there. I did and found my correspondence from Embrace. Great customer service. If you have a question they rep is easy to talk to and can explain terms clearly. Thank goodness for pet insurance other wise I'd be paying a lot more.

I've been using Embrace for the past few years for both of my dogs. Their review of my claims has always been prompt, communicatiion at each stage of the claim process has been clear, and payment was turned around in a very reasonable 2 weeks time. I previously used VPI, but I find the service and staff at Embrace to be more responsive and the coverage options better tailored to my needs. The staff clearly cares as that comes through in all if the communication. In this particular case, one of my dogs developed optic neuritis, which required many visits to the vet for treatments. Thank you Embrace for your warm and prompt service.