Embrace | Pet Insurance Review

I had embrace for a little over a year before I had to actually file a claim for a sick pet. When I filed the claim I was got a response that it was received the next business day. The month that my dog was sick I was also moving into a new home and getting married so the budget had been planned out precisely and the vet bill messed up the financial planning a little. I sent an email with my concerns about how fast the claim could be possibly processed and with a great response and customer service I received my claim money within 4 business days. Great people and great company.

We have had consistently impressive customer service from Embrace. The staff has always been helpful and timely with responses to questions and decisions on our dog's vet visits. There's obviously a strong and professional culture at Embrace, because we've dealt with multiple representatives and always had a positive experience. You get what you pay for, and we are willing to pay a little more for pet insurance through Embrace because we feel so fortunate to be able to rely on our pet insurance company to help out when we need it. We've recommended Embrace to two friends so far and will continue to do so.

After over a year we're still treating our Rottweiler for a severe bout of Hepatitis after ingesting something he shouldn't have. Not only was he in emergency for 4 days when it happened and it cost well over $5000, but he's been on tons of antibiotics and goes to the vet's weekly for his fluids (intravenously). Embrace has not only been so wonderful in processing our claims and reimbursing us quickly, but they have been so supportive and comforting! I had this insurance company with my previous Rottweiler - and will ALWAYS have them!

I was hesitant to purchase pet insurance for my cats because I had heard negative stories. I researched and decided upon Embrace and have never regretted it! They are easy to contact, prompt and very fair.Our Spike developed constipation and some urinary problems. The bill was over $1000. Within a week I received email notice that Embrace would pay everything minus our 20% deductible.

We've always had dogs and just had to put our doberman down in January so we ended up getting a puppy a few months later & this is the first time we've ever had insurance, I know we most likely won't have any medical issues since our puppy, Zelda is so young right now but it's always nice to know you DO have coverage if something unfortunate were to happen. The Wellness Rewards are awesome - covers everything from vaccinations to spaying, and frontline/heartguard and I know we will definitely take advantage of those during our puppy's first year!