Embrace | Pet Insurance Review

Our dog was neutered a few months ago and we made a claim using our Wellness Benefits. The process and forms were straightforward and we received our reimbursement within 14 days. Embrace also followed up with us to make sure everything went well. I consider that excellent customer service in this day of automated services.

Our girl has been under the melanoma vaccine protocol since her diagnosis in mid April. Embrace has since quickly processed and paid her claims direct deposit into our bank acct for her treatment, with an average of 3-6 business days. We've had coverage with Embrace since 2009, and have always had good experiences with Embrace. Would continue to use them with our future furbabies.

Thank God I have only had wellness claims-but the speed in processing is great! From the time I mail the claim forms, get my acknowledgement e-mail, then get my reimbursement check is always within 2 weeks!!! I will now give them my checking account # that way they can do a direct deposit for future claims. I am thrilled with the service I have received thus far! Thank you Embrace!

In November we brought home the love of our lives, Cali the English Bulldog! The first thing my father said to me was "are you going to get pet insurance"? With the English Bulldog breed they are susceptible to many health issues so it seemed like a no brainer to get insurance and go with Embrace. We have spent over $2500 at the vet since November and Embrace has covered 80% of those illness claims. They are timely with their refunds and keeping in touch with me regarding claims. I even have been in contact with Laura Bennett the CEO who personally looked into a second appeal claim for me and got me the refund! I couldn't be happier with Embrace as a whole. I am so happy to have them "have our backs" in case something goes wrong (God forbid) with our fur baby, Cali!!

We enrolled our beagle, Jed, in Embrace about 2 years ago after he had already had some minor health issues and we realized that we simply could not afford to pay for any major issues that might arise over time. At the time we debated whether or not the premiums were cost effective.There is no more debate any longer! Jed recently became very sick and required gall bladder surgery. The decision to go ahead with live-saving care rested on the hope that Embrace would actually cover 80% of the cost after the $1000 deductible was met as advertised in the plan we chose. Over the course of 8 days we spent over $8,000 in veterinary care. Embrace reimbursed almost $6,000. Our vet told us afterward that most dogs he has seen who were as sick as Jed usually die. Jed was lethargic, jaundiced, and unable to keep down food or water prior to his surgery. Post surgery care required another 5 days in the pet hospital before he was ready to come home. Three weeks later, Jed is back to his usual happy, energetic beagle self. Embrace pet insurance was the best decision we made.