Embrace | Pet Insurance Review

Our dog ate a stick that became lodged in her esophagus. Fortunately there was no perforation. She required upper endoscopy to assess the damage and has recovered very well. Embrace Insurance reviewed my claims promptly and reimbursed me for the portion of expenses according to our policy. As a retired physician I could only wish that the multitude of insurance companies I dealt with for my own patients would have been as prompt and responsive as Embrace was for us. Simply put---Embrace did a great job!

Nearly 11 months after I joined Embrace, my chihuahua had emergency pyometra surgery with bills over $3000 from the emergency clinic, numerous blood tests, etc. Embrace covered 80% minus the deductible, which helped a lot. It i the best decision I've made for my chihuahua. The customer service is helpful and responsive. They reply email fast. I would definitely recommend Embrace to my friends.

My vet faxed in the invoice for some medication for my dog (who has been treated over the past year for ACL surgery), and I literally received the check within the week! Continue to be very satisfied with all aspects of EMBRACE coverage and service.

This is my second year and so far so good. Great customer service, friendly and helpful. My only suggestion is that when more information may be needed from Veternarians that I should also get contacted as well since the claim systems doesn't get updated quickly. I would rather get the ball rolling and contact who needs to be contacted inorder to get what is needed so that process moves a little faster. Also, not sure if filing a claim for illness is more complicated but this was my first illness claim I submitted and well it took a lot longer than expected. Overall great insurance and great customer service. Thank you Embrace!

Great experience working with Emrbrace. Easy submission process and faster than expected reimbursement. Very pleased. We have had numerous claims in a rough year for our dear pet.