Embrace | Pet Insurance Review

Just wow, for an insurance company, they are amazing. I told my parents about the quality of embrace and the quick turn around. To my disappointment they select another company - my dad now says "I wish I listened to you, I pay a deductible on every incident and they don't cover as much". Embrace quickly responds to questions, pays out quickly. I will always insure my animals with Embrace. My vet has even been shocked at how quickly they respond and what they will cover. My bully tore her acl, the first treatment went mostly to deductible as we hoped initially it was a sprain - that bill was $660 - I got back $276 - again most to deductible, a few months later we finally did surgery. Because it was the same incident there was no deductible, I got back $4000 on a $4400 surgery bill! My experience may differ from yours but I'm happy!

My dog had ulcerative epithelial dystrophy. We started in emergency because of course I noticed this on a weekend and he was in so much pain. It wasn't healing so went to see my regular vet. We saw her a couple of times and the eye was still not healing. She then sent us to a specialist who performed a Corneal debridement. Embrace was awesome! Everything was covered and was handled so fast. Thanks Embrace!

This is a general comment about how pleased we have been with Embrace Pet Insurance. We have two dogs - a nine year old Beagle and a three year old Aussie. Both dogs have Wellness Plans and Accident/Insurance coverage. Thankfully - we have only had to use the Wellness Plans. And they cover everything a normal pet could need annually - to include obedience training. Our Aussie has passed the Canine Good Citizen exam and is now in a higher level of training to become a certified therapy dog. That training was covered as well! It is a comfort to know that we may never have to make a hard decision when it comes to providing both routine and emergency care for our beloved pets. Thank you Embrace and all of your friendly staff. And thank you to USAA for endorsing and referring members to Embrace for their pet insurance needs.

After adopting my hot diggity dog i decided to invest in pet insurance to ease my mind. The adoption shelter offered free thirty day petplan insurance. The reason why i didnt stick with them even though they gave me a discount is the fact that there waa no wellness coverage, and the co insurance is different between acident and illness versus specialist visits. I loved the fact that embrace allowed me to submit claims easilu, either email, fax or online via uploading. In addition i completed the ortho exam which i got a response within twenty four hours. Calling customer servicr was pleasant, enthusiastic staff. They also respond email within 24 hrs. My first wellness claim was reviewed within 48hrs and it is currently being proceeced via direct deposit.

Embrace delivers hassle-free claims service that is timely, conveniently accessible (through their well designed system)and handled with a personal touch. My consistent experience over the 10 years I've been a policyholder is that they have knowledgable, customer service focused employees and are always in pursuit of excellence!