Embrace | Pet Insurance Review

Thank you for always being there when I send correspondence to you. We appreciate having good communication regarding the Medical-Dental visits and your EOB's. Educating your clients is very important so we can understand your decisions. Sincerely, Lyn Fessenden

I have 4 giant breed dogs and have had them covered for years. Recently, my dog, Bear had to have a biopsy which cost about $4,000. Embrace paid 90%. His condition is ongoing and he is feeling good and playful again. Without Embrace, I could not afford to treat his disease. During this, I had one minor claim that Embrace said they could not cover. I appealed and now this has been covered too. I can sleep nights knowing that $ won't have to be factored into my "pack's" health.

I submit the claim and a few weeks later I have a check in the mail. I also had a chance to review the progress on my claim right on my doggies portal. It is such an easy insurance program and I have been recommending it to all my friends!

This is the first time I have bought pet insurance and from the very beginning, every vet, neighbor and fellow pet owner had told me Embrace was the best! Well they were not kidding! My sweet little shih-Tzu apparently injured herself while I was at urgent care with walking pneumonia getting an IV. When I came home she had some how injured a disk in her back and she was crawling toward me with her back legs completely paralyzed. I rushed her to the vet emergency and after many tests including an MRI they were quite unsure if she would stand or walk again. She is my constant companion and such a joyful soul in the world. Being so terribly ill myself made the whole situation even worse and the cost was extensive to say the least!!!! Far more then the $1000 dollar limit they have listed as the top option for this review. The last thing I needed to worry about was the money. I am so incredibly blessed to report that she has regained movement in both her back legs after weeks of being on a steroid and while she will most likely walk with a limp going forward, she can stand and walk on her own!!! I have never been so grateful for anything and we have both slowly recovered together. Her vet was a bit slow on submitting my claim but once Embrace had it, they contacted me immediately and told me it would be covered, inquired how she was doing and that the check was on the way. It was an enormous relief with everything else I was dealing with not to have to be worrying about it or having to follow up with them!!! Even prior to this incident I have referred at least a dozen people to Embrace and have always been impressed with their service but truly in todays world to have a company fully honor their commitment without hesitation or delay and actually care about the situation, well I will be loyal to Embrace for her lifetime and for that matter for all future pets I may be blessed to share my life with. I cannot say enough about this company!

Our cat had an ongoing issue with a UTI and then foreign material ingestion. We felt comfortable knowing we could bring her to an emergency vet and not have thousands of dollar in vet bills because of our coverage we have with Embrace! After we paid the deductible, (that we were able to choose ourselves when signing up) they promptly deposited our refund into my bank account and we didnt have to wait for a check. Very easy process!