Embrace | Pet Insurance Review

Will be looking for another insurance company. VIP Pet Insurance has a much better payout. I submitted claims after I switched and they paid out everything, none of this your dog can't have the same illness in a one year period! That's just wrong.

For some reason, the statements don't get faxed completely or effectively when we file a claim. Recently we had a medication renewed for our dog Daphne and there was a snafu over the statement getting faxed from our vet's office. Working with Embracers on the chat line and later via email the issue was resolved, and quickly. The money appeared in our checking account very soon after.

Everytime I submit a claim I get the run around, some kind of missing form or information, if the information is not requested on the claim form that your company sends out how are the doctors supposed to fill out YOUR form. its ridiculous

First time ever that I made the decision to purchase pet insurance when I adopted Finn, a 5 year old terrier mix from a wonderful rescue group in Dallas, TX. After researching many insurance companies, I decided on Embrace, and that was a very smart decision! Turns out that even though Finn was initially heartworm negative, he ended up with heartworms (all a timing issue, it seems), and we've gone through what might have been very expensive veterinarian care to rid Finn of the heartworms. With Embrace, it became very affordable, and Finn is now healthy again! Embrace is actually a good name for this company, because along with the ease of use to file claims, check on them, etc., they are warm dog-loving folks who are wonderful to work with. As you can probably tell, I plan on staying with Embrace moving forward.

We have had Embrace since our two St. Berdoodles were puppies. It has far exceeded our expectations! From covering our routine vaccinations, the occasional illness or issue to actually covering very costly heart worm prevention, Embrace Insurance has been remarkable! We also have piece of mind, knowing that if we have a serious illness or accident, it will be covered. We will ALWAYS have Emrace with any dog we own. Filing a claim is SUPER EASY, as our regular vet has claim forms on file and they automatically file for us. We don't have to do anything! We receive an email (most of the time on the same day!) from Embrace telling us that they have received the claim and then a few days later an email telling us that it has been paid. Funds are direct deposited into our bank account! Fast and easy! Years ago, we had considered pet insurance for other pats but it was always kind of a scam because of loopholes and "fine print" and we saw that virtually nothing was covered. We were skeptical but our vet gave us information about Embrace and it sounded good. We are so thrilled with this coverage that we tell everyone about it. No tricks. No hidden "fine print". Only great, honest coverage. We actually attended a local event and got to meet some of the wonderful people who work at Embrace and we found that these people are all animal lovers and the company encourages their employees to bring their dogs with them to work! What a forward thinking place! We live Embrace and strongly recommend it!