3
out of 5
POSTED: | BY: Leslie
Stop Payment on Reimbursement Check
Never in the 24 years of owning a dog and having pet insurance have I encountered a reimbursement check being returned by my bank because of a stop payment. After calling Embrace, the explanation provided by the representative was that it was a bank error and that Embrace thought they had identified all clients who were affected. I am very hesitant about continuing with Embrace and am currently looking at other insurance companies to possibly switch to. My main concern is that my Golden Retriever is 8 years old and I am worried about how her age factor will affect new insurance rates.