Embrace | Pet Insurance Review

4.9

out of 5

Number of reviews 19,934

Embrace Pet Insurance offers nose-to-tail accident and illness protection and an additional Wellness Rewards program. Its diminishing deductible feature, Healthy Pet Deductible™, is included with every policy as standard. Learn more about Embrace’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Diane

excellent service

I signed up for Embrace in November and I recently had to submit a few claims. The service has been excellent! Customer service reps are polite and knowledgeable. I would highly recommend Embrace to my friends! Thank you for great service!
5

out of 5

POSTED: | BY: Anna

Friendly and quick

I submitted a claim for a dental cleaning for my cat. I talked to Embrace on the phone and heard from them by email, and they were very friendly and sent a check within less than 2 days.
5

out of 5

POSTED: | BY: Leon

Process

The process is so simple for claims. I really like this company and I have had no issues. Lauren is my favorite.
1

out of 5

POSTED: | BY: Samuel

HORRIBLE EXPERIENCE!

Just got off the phone with Kara. I encourage senior leadership of this company to review audio. Absolutely No willingness to think outside the box. It was a straight "policy read" communication today. It was only AFTER I threatened to cancel not one but TWO revenue producing policies to your company that she stated that there was an appeal process for my situation. Unbelievable. My dog is 5 months old. Yet Kara seems to be ok with simply blanketing my situation with the standard " unfortunately / pre existing/ script". I did a lot of research before I became a paying customer to this company and unfortunately two policies do not seem to matter.
5

out of 5

POSTED: | BY: Manuel

It was wonderful!

The services provided by the insurance are great! The customer service are always very responsible for people'needs. In addition, they are friendly and ver polite. It is a great service and I am very fortunate to have it.
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Monthly Cost

$13 – $100, depending on your chosen plan.

Coverage

You have a co-pay of 10%, 20% or 30% after your deductible, depending on your chosen plan. The pay-out amount is based on your actual vet bill.

Payout Limits

Annual limit of $2000, $5000, $10,000 or $15,000.

Deductible

Annual deductible options from $100 – $1,000.

Age Limits

Pet must be at least 6 weeks old to enroll. New pets over 14 are eligible for accident-only coverage. Once enrolled, pets can stay insured regardless of age.

Waiting Period

There is a two-week illness waiting period, which begins on your policies’ effective date. Orthopedic conditions have additional Waiting or exclusion periods that vary by state.

Exclusions

Pre-existing conditions are not covered. Hereditary and congenital conditions are covered if they have not been diagnosed or suspected before the policy becomes active. Main plan covers alternative treatments such as chiropractic, acupuncture and homeopathic when provided by a licensed veterinarian. Optional wellness and prescription drug plans are available for an additional cost.
Embrace Pet Insurance detail
Embrace Pet Insurance protects over 100,000 pets across the U.S. with nose-to-tail accident and illness protection. In addition to its pet insurance policy, Embrace offers a Wellness Rewards program to help cover the cost of routine veterinary care, grooming and training. Its Healthy Pet Deductible™, the industry’s first and only diminishing deductible feature, is included with every policy as standard. For every policy sold, Embrace donates $2 to a pet-related charity, as well as offering additional funding and support to shelters and other charitable organizations.
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