5
out of 5
POSTED: | BY: Nicole
Very Cooperative, Excellent Experience
When processing a claim along with a pre-approval for continued treatment, it was a pleasure to work with the Embrace staff. They were very helpful in explaining what they needed from me. They were very cooperative throughout the process and approved the claim and pre-approval. I appreciate having the pre-approval process, so it's clear early on if continued treatment will be covered. It was quite a relief to have that approval first and allow us to focus on treatment and getting our dog better.