Embrace | Pet Insurance Review

I have fortunately never had to make a claim for illness or injury, but all three of my wellness claims over the last 2 years have been paid. This most recent one took a little longer than I was used to for a simple claim, but they did advise in their confirmation email that it could take up to 10-15 days. In my prior experience, it took 2-3 days. So I called on Monday just to check on it and make sure nothing else was needed when I saw online that the status was something like pending medical history review. The CSR agreed that it seemed odd that they would need to review any history for a wellness claim for vaccinations, so she contacted the exam department to have them push it through, and I received payment today (Wednesday). In total, it took about a week and a half, which is fine. I was just accustomed to it being faster, but maybe they're overloaded at the moment. Overall, I'm still happy. Also, their customer service is great, so that's a plus!

Embrace was great to work with. Anytime I called them I was able to talk to a rep within minutes and they were more than helpful. When the time can to submit claims they were very straightforward and didn't put up a fight the way that typical insurance companies do. I would definitely recommend them to anyone looking to ensure their furry loved ones.

Embrace paid our claim within 10 days!

We never know what type of illness our animals will contract. Most pet owners will do whatever it takes to get their pet better. I can't imagine not having Embrace Insurance. It is so affordable and helpful.

Claims go thru fast, great customer service. Never a waiting time and I have always hung up satisfied and impressed. I have worked for veterinarians for many years before retiring. Remember hearing folks complain about their pet insurance, I can't say enough positive things about this company. I also like that you can adjust the plan to meet your needs. Thanks, Embrace