5
out of 5
POSTED: | BY: Frank
As Promised
Our prior insurance company, 24PetWatch (recommended by our local humane society) lost its underwriter in Florida and failed to provide me with notice. I then conducted diligence, ultimately choosing Embrace primarily because of its affiliation with USAA. In contrast to our prior company, Embrace is without peer. Shortly after obtaining coverage, our dog has an issue. We submitted two separate claims that were reviewed in quick order and approved within policy restrictions.
I am impressed by Embrace's communication with the client - emails explaining coverage, prerequisites, a summary of review of pre-existing conditions. Very satisfied.