Embrace | Pet Insurance Review

I have had Embrace since 2013 and have referred two friends to Embrace. I've been fortunate enough with two pet, Frankie an 8 year old mixed breed of Min. Pincher and Italian Greyhound and Patsy 9 a purebred Tri Color sheltie to not have had to file any major medical claims. I do have the wellness coverage (which I didn't realize). I called Embrace and the representative told me that I could file wellness claims at any time, they were not limited as the medical claims were...who does that????? They could have said nothing! Instead I just filed 4 years worth of wellness claims for two dogs and they have been approved. This company is the bomb...the best.

Always answer all my questions, even put in for predetermination for future testing for me... they are awesome!!! :)

In December 2015 we added a Ragdoll kitten to our family, I felt inclined to get pet insurance for her before she hit 6 months of age. I am so thankful I did as we recently learned she has mild heart disease at age 14 months. We are heartbroken but so very thankful to have insurance as vet visits will be required every six months to monitor her condition so that she receives the best care for as long as we have her. Embrace processed and paid claims within 2 weeks of submission, I appreciated having the website to track claims and preserve history for our cat, as details and history can get fuzzy over time.

I am new to Embrace and have been nothing but pleased in the Customer Service and their willingness to listen and act on a claim error that I discovered. This was immediately rectified and an adjustment was made.

The absolute BEST pet insurance!!!!!!! We received our reimbursement for services within a week!!!!!!!!!! Customer service is phenomenal!!!!! Always ready to assist with any questions you may have. The customer service department has some of the nicest people to assist you. I wouldn't hesitate to purchase this insurance at all! Keep up the great work Embrace!!!!!!!!!!