Embrace | Pet Insurance Review

Embrace was the best choice we made for our English Mastiff, Lambeau. Lambeau suffered from chronic kidney failure, but Embrace allowed us the opportunity to give Lambeau the best treatment available to help manage his disease, and extend his life as long as comfortably possible. Without question, we were able to spend extra time with our big pup that probably would not have been possible due to the extreme costs of medical supplies/medications, hospital stays and treatments which costed in the range of $10k. Would highly recommend Embrace to any pet owner out there. Worth every dollar.

A little clumsy (on my part) initially. I was submitting a wellness claim and decided to submit additional background info on our shelter pet while I was at it. I wasn't able to indicate that it was merely informational, so Embrace processed the support docs as claims and obviously declined them because they occurred prior to enrollment in our policy. After an exchange of personally written emails the confusion was straightened out, and my wellness claim was ultimately approved. I was impressed with the prompt personal responses I received from the staff, and look forward to working with Embrace in the future.

I made my first claim to Embrace after having a policy do months for my 3 dogs equaling almost $100 a month... Embrace was extremely split and it took almost a month to get a check that I still have not recieved... I have herd such great things but am extremely disappointed with my service with them...

We have had Embrace for several years and can tell you it pays for itself. We have always been very happy with the service and their attitudes. We have had a major surgery for one of our dogs and had multiple accidents covered with no issues on reimbursement. We will continue to cover our dogs as long as they live.

My dog, Abby, was recently diagnosed with DCM. Before the diagnosis, I had never placed a claim with Embrace. Needless to say, the bills added up quickly. During the entire process, every Embrace representative listened well, described info that I needed thoroughly and seemed to truly care. Once the documents were uploaded, payment was processed in the described timeframe. There were a couple of claims questioned but once the necessary paperwork was receive from the vet, the claim went through smoothly. I highly recommend this company!!