5
out of 5
POSTED: | BY: Colleen
Efficient claim processing and great assistance
I did shop ins. co. before I signed with your company, and you do have the best rates. Even if you didn't, I would still be a loyal customer. In addition to your efficient claims processing and assistance with issues or concerns, I was totally moved me with the sympathy card your employees signed and the candle you lit in memory of my beloved Havoc. That was so thoughtful and kind, and I greatly appreciated your gesture. I totally was not expecting that, and it showed me that you truly care about your customers and we are not just a source of income for your company. Thank you so much.