Embrace | Pet Insurance Review

All I can say is thank goodness for Embrace. When my heretofore healthy English cocker spaniel turned 9,all manner of things started to occur. From dry eyes and skin lesions,to a recurrent urinary tract infection and then to a long bout of neck pain that didn't respond to acupuncture, PT, rest and medication. We finally had to see a neurologist ,get an MRI and have disc surgery . Just the latter cost over $6000. But each step along the way, I know I can give my dog whatever care she needs because Embrace is there to ease the financial burden.This is blessing especially since I am a senior on a fixed incomeWhat's especially nice about Embrace is that you cannot reach a limit of coverage based on a diagnosis. You coverage is limited by an amount spent. Thank you to the team at Embrace,who always provide prompt and courteous customer service.

First Claim: Even though all of our claims were not covered due to pre-existing condition, Embrace fairly evaluated the claims and covered everything they could. We were pleasantly surprised.

These guys have been so great to work with. I have a yellow lab that I adopted 1.5 yr ago. Since then he's been to the vet for dozens of different things. Embrace makes the process so smooth an easy to submit a claim. A reimbursement check was lost in the mail and they didn't question it. They sent me a new. I appreciate the professionalism and outstanding customer service theyve provided. I have and will recommend them to every pet owner I know.

This was the first time we worked with Embrace. They were very nice and patient and explained every step they were going through to process my claim. Since this was my dog's first time they had to go back through her past medical records so it took a little longer. They explained everything and were very patient in doing so. Their staf was pleasant and knowledgeable. I cannot thank them enough.

I bought into this policy thinking that I might get help with a few of the visits that Murphy has needed. Eight months later, this company has covered nothing...not even a deductible! I will be cancelling both policies on 07/23/17.