5
out of 5
POSTED: | BY: Denise
Responsive to requests
Embrace is efficient processing claims and their communication is great. I recently lost my cat, and there was a little glitch with the claim for his final vet expenses. But the staff was responsive, solved everything quickly, and sent us a check for the amount over our deductible. In addition, they never failed to express sympathy, and even sent us a card that was personally signed by several staff members. Thanks for your service.