5
out of 5
POSTED: | BY: Frank
Excellent Claims Processsing
We never expected to use the insurance, but in the first year, had three claims related to our Boston's mast cell and mammary tumors. The Embrace claims form was simple and they only required the vet/doctor documentation. Within a few days we had a clear explanation of benefits, all coverage elements were explained and within the policy deductible/co-pays, and the reimbursement via electronic debit was extremely fast. To have three claims addressed in less than two weeks is outstanding. Great job; such a relief after the surgery and vet follow ups.