5
out of 5
POSTED: | BY: Ray
Outstanding Customer Service!
The title says it all! In 2013, I was deciding on which company to pick for my dogs pet insurance. I am so glad I chose Embrace. The few times I called, the staff was caring and answered any questions. The vet that performed the surgeries on my dog, wouldn't fill out the claim forms. That is not a problem. I filled it out and submitted it with the receipts. Within a few days claims are being processed and within 2 weeks payment is sent. I let the vet know how wonderful Embrace is and any pet owner I see. As the saying goes"word of mouth is the best advertising."Embrace is more than a life saver, they're a pet saver!