Embrace | Pet Insurance Review

When my husband and I decided to add our first dog to our family of 5 (We have 3 kids) we were told by almost everyone who owns an English Bulldog to be sure and get a pet insurance policy. Being a first time pet owner, I was skeptical. Fast forward a year and our bulldog had an intestinal blockage and needed life saving emergency surgery. The entire time during his multiple trips to the emergency vet for X-rays, diagnosis, and eventually surgery I was on the phone with Embrace, "Is this covered?" The representative that assisted me, Diedre, was very sensitive to my concerns and walked me through the claim process. Our dog is healthy again and Embrace reviewed and paid the claim directly to us within 2 weeks. No hassles. The only hassle we had was with the vet sending the paperwork to Embrace. For us, the pet policy paid for itself 9 times over in the first year alone. I can only imagine what is next being a pet owner, but it's the best advice I ever took to go through Embrace to insure our English Bulldog. Thank you, Embrace, for making this a seamless process and decision for us. If you're on the fence about Embrace, I recommend you get your Policy now. The entire surgery was $5,200. How's that for an unexpected surprise?

I had dealings with your staff which was pleasant. however I feel have the insurance may not be right for us. because the coverage is not for older animals. I am paying the amount agreed upon, but there are limitations due to preexisting conditions. it would be better if I just save the money.

When deciding to add another furry friend we wanted insurance just in case. Our other Doxie had been in the animal hospital and cost us over a thousand dollars. After we purchased Dutchess we had no idea that in 6 weeks she would become very ill. Taking her to the vet we didn't have to ask how much for each test. She is fine now and will be on a special diet but Embrace pays for that also. She has a very sensitive gastric system. Thanks Embrace!!!

Although not always ruled in my favor, I completely understand the results. For other claims, Embrace has reviewed and issued checks for covered claims. We are new to Embrace, and so far are very satisfied that we chose Embrace for Margi's medical coverage.

The ease of filing a claim for our 2 dogs is so easy. Scan, log on to site, and attach that simple. We receive notification of submission within 24 hours - they do a great job in letting us know the status of our claim. When I first signed up the customer service personnel were friendly and helpful. I love the fact they cover more than any other pet insurance companies I researched - Worth every penny.