Embrace | Pet Insurance Review

I submitted everything I was supposed to in order to get the policy going,and after I submitted my first claim they told me I needed to resubmit everything over,plus the dogs last 12 months medical history, I told them the dog was 12 months old and I got him at 2 months old.i was told there wad nothing they could do for me, really??I cancelled my policy,everything is fine till you submit a claim,then prepare for months of red tape ,as they try to wiggle out of paying the bill.smh

Embrace has been very prompt in handling Bailey's claims. The staff was helpful when I called with a question. I would recommend them for Pet healthcare,

We have had a policy with Embrace for over a year. Our Lab, Rooney was gravely ill with acute kidney failure after he was neutered last year, and Embrace was absolutely amazing every step of the way. From the ease of submitting claims to prompt payment, I am ever so grateful for this team. Perhaps the best thing in my opinion about the Embrace team is the level of professionalism and care with their customer service department. The team answers questions quickly and thoroughly, and I really don't think I have a negative thing to say. We purchased our policy when Rooney was just 5 months old, and we will have it throughout his lifetime. If you are debating getting pet insurance, I highly recommend Embrace for affordability, coverage, convenience, and most of all, how much they care.

Pet Embrace is always prompt with my claims. They contact immediately letting me know when they receive my claims. I am confident in their ability to process Serenity's claims as soon as possible. Serenity, my American Eskimo, and I are very grateful to Pet Embrace.

Since becoming a member of Embrace I have only twice had a challenge, and it was more about mixing up the claim between dogs, and having it corrected. I have since learned it is best to have wellness purchaes like flea and tick, purchased individually for each dog rather than lumped together. My only other concern is that I wanted both dogs to be on the 80% reimbursement plan. Somehow a snafu happened, not sure if it was mine or their's, but I cannot get my girl on the 80% without having to start from scratch, meaning waiting periods etc. But these are minor in the big scheme of things and I am constantly recommending Embrace and the need for Pet Insurance. I cannot say enough great things about Embrace and look forward to working with them as my babies go enter this final stage of their lives. I have peace of mind knowing that as little things crop up now, I have Embrace in my corner. Thank you Embrace!!