4
out of 5
POSTED: | BY: Marcy
It is important to have pet insurance.
This is the first time I have submitted a claim for Spencer. I was a little taken back receiving 6 "no reply" emails in 10 minutes. The information in the emails was contradicted in the website record.
Would it be possible to wait to send the email after all information is confirmed?
Would it be possible to combine the several related visits in one email, so one could see all the info at one time?
All in all, we are pleased with the outcome of the claims.
Thanks to Shannon and Elise, everything worked out fine.