Embrace | Pet Insurance Review

4.9

out of 5

Number of reviews 19,749

Embrace Pet Insurance offers nose-to-tail accident and illness protection and an additional Wellness Rewards program. Its diminishing deductible feature, Healthy Pet Deductible™, is included with every policy as standard. Learn more about Embrace’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Damon

Navigating the claim process is EASY!!!

I truly love how EMBRACE makes the process of filing a claim super easy. The App design is phenomenal, easy to navigate and understand. It makes an often nebulous task actually easy and fast. I am very happy with EMBRACE, and have recommended them to my sister for her Labrador.
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1

out of 5

POSTED: | BY: Craig A Brown

Frustrating to submit a claim

It took me multiple times to submit my claim. Your website kept saying there was an error and please call for customer service. It did it numerous times but then when I would click the back button it would show the page required to continue the claim. ANyway, it was finally annoying and frustrating until I was able to finally get the claim submitted. About 20 minutes of my time instead of 5 minutes...
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5

out of 5

POSTED: | BY: Becky Tucker

Agent was fantastic

The agent was very professional, knowledgeable and informative with what Embrace had to offer, and was able to answer all my questions.
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5

out of 5

POSTED: | BY: Kim Weete

Very fast processing of my dog’s ER…

Very fast processing of my dog’s ER claim!!
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5

out of 5

POSTED: | BY: Tammy Knoll-Anderson

Chris came through sooner than expected!

Chris clearly understood my inquiry and took time to research it on the phone. When he recognized that my claim had not yet been paid, he escalated the issue and managed my expectations for resolution. When I called on 8/25/2025, Chris explained it could take up to 15 days to complete the review. I received the payment for my claim today, 8/27/2025. Fortunately, he followed the best practice of service to under-promise and over-deliver. Thank you Chris!
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Monthly Cost

$13 – $100, depending on your chosen plan.

Coverage

You have a co-pay of 10%, 20% or 30% after your deductible, depending on your chosen plan. The pay-out amount is based on your actual vet bill.

Payout Limits

Annual limit of $2000, $5000, $10,000 or $15,000.

Deductible

Annual deductible options from $100 – $1,000.

Age Limits

Pet must be at least 6 weeks old to enroll. New pets over 14 are eligible for accident-only coverage. Once enrolled, pets can stay insured regardless of age.

Waiting Period

There is a two-week illness waiting period, which begins on your policies’ effective date. Orthopedic conditions have additional Waiting or exclusion periods that vary by state.

Exclusions

Pre-existing conditions are not covered. Hereditary and congenital conditions are covered if they have not been diagnosed or suspected before the policy becomes active. Main plan covers alternative treatments such as chiropractic, acupuncture and homeopathic when provided by a licensed veterinarian. Optional wellness and prescription drug plans are available for an additional cost.
Embrace Pet Insurance detail
Embrace Pet Insurance protects over 100,000 pets across the U.S. with nose-to-tail accident and illness protection. In addition to its pet insurance policy, Embrace offers a Wellness Rewards program to help cover the cost of routine veterinary care, grooming and training. Its Healthy Pet Deductible™, the industry’s first and only diminishing deductible feature, is included with every policy as standard. For every policy sold, Embrace donates $2 to a pet-related charity, as well as offering additional funding and support to shelters and other charitable organizations.
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