Embrace | Pet Insurance Review

The veterinary hospitals and small vet practices don't want to deal with insurances - they told us this fact. Embrace insurance company wanted the background notes for a pet history. Consequently it took a very long time for the claim to finalize and I'm sure much hassling between Embrace and these providers to get the info they wanted/need. I'm guessing these providers don't want the overhead of the insurance claim process. This is the first pet we enrolled for insurance and it was a very frustrating process.

Vet was very familiar with Embrace and completed the form and sent in our behalf. Had a check in less then a week from date of service!

Thank you so much. I never thought my dachshund would require back surgery—we’ve done all we could to keep him healthy. Embrace was recommended as covering breed-specific issues. It was nerve-wracking waiting bc the bills were so high, but the customer service was great. Thanks in particular to Shannon. Thank you!

I am so glad I got Pet Insurance!! We brought home 2 mini Australian Shepherd (American Shepherds) about 3 years ago. Very healthy, active pups! My male started to have some pain in his left leg, hip area. I took him to University of Illinois Clinic and it turns out that he has some congenital abnormalities in his spin. So far Embrace has stepped up and paid claims for his diagnosis and care. This includes an MRI, spinal tap, and various other tests to get a diagnosis, plus medication and follow up visits. We are still in the process of figuring out what can be done to make him more comfortable, and I am so thankful that I got Embrace Insurance, I don't know what we would have done without it.

My dog recently had surgery for a shoulder injury. I was nervous because it was a very costly procedure done in a different state than where I live. Embrace was in contact with the vet and processed and paid the claims promptly and efficiently. I am grateful for Embrace.