Embrace | Pet Insurance Review

Absolutely stellar service by Dan Folino. He truly made the experiece I had to get a surgery done on my animal, a seamless, well taken care of, experience. He went above and beyond to ensure that my dog received the surgery he needed in a timely manner. A++

Having pet insurance gives you the peace of mind knowing if anything ever happens, I have help in getting care for my boy! I recently encountered an ER visit with my boy (1st time ever in my life having to take a pet to ER) all I can say is the peace of mind knowing I have this in place is the most reassuring thing to ease my mind and help my pocketbook! Thank you EMBRACE!!

Excellent service! Speedy claim processing

I originally signed up for Embrace because it was the best coverage for the price available. I've been disappointed since then - it is a real struggle to get in contact with Embrace: I often have to send them 2 or 3 or even 4 messages before I get a response (although I will say, when I do hear back, they are very polite and try their best to be informative!) My biggest issue is that claims I have submitted for my dog a month ago still have not gone through, because Embrace states they don't have a record of my dog's full medical history; however, I have sent them a record of every vet visit my dog has had in her whole life (she's only a year old!). Additionally, the premium increased by 20% ($10 more PER MONTH!) when it was time for me to renew. Lastly, I once submitted a medical history review for my older cat to make sure she didn't have anything that Embrace would consider "pre-existing conditions" - despite multiple follow ups on my part, Embrace never completed this review. I hope they will improve their service and their prices will not continue to increase at such an outrageous rate, or else I will have to go elsewhere!

I originally signed up for Embrace because it was the best coverage for the price available. I've been disappointed since then - it is a real struggle to get in contact with Embrace, and I often don't hear back for weeks (although I will say, when I do hear back, they are very polite and try their best to be informative!) My biggest issue is that claims I have submitted for my dog a month ago still have not gone through, because Embrace states they don't have a record of my dog's full medical history; however, I have sent them a record of every vet visit my dog has had in her whole life (she's only a year old!). Additionally, the premium increased by 20% ($10 more PER MONTH!) when it was time for me to renew. Needless to say, I will not be renewing with embrace!