Embrace | Pet Insurance Review

Embrace is a phenomenal insurance provider. The processing of claims is super easy and efficient. In addition, their customer service is remarkable. Customer support is responsive and willing to help find solutions. I am happy and satisfied.

All of my claims went silky smooth. Take a picture of the treatment receipt, log into the portal and submit the claim. The customer service rep I spoke with answered all of my questions and helped me submit my first claim. Glad I have pet insurance, takes a lot of pressure off of owning a pet and getting them the proper care.

My dog had to go to the emergency room in the evening. Waited many hours while he had many tests and exams. Everything turned out ok (phew) but I was exhausted and the next day sent in a claim. Within a few days I received notification I would be reimbursed! No hassle and no problem. I appreciated that quick turn around!

Excellent insurance with an easy to use app. We chose Wellness (the max amount) and Accident/Illness with a $200 deductible for our 6mo old puppy. Thankfully he's healthy and had no issues prior to obtaining insurance. Both parts of the insurance have already proven to be invaluable. We used the Wellness for our pups neutering, grooming, training, anal expressing, vaccines, ticks/flea treatments, etc. We still have money left for use on our wellness plan and have until April of next year to do so. Recently he began vomitting and had diarrhea. The bill was $245. I didn't want to also pay a $200 deductibl so i didnt file a claim. Well a few wks later it happened again. This bill was $200. I decided to submit both claims and just pay the deductible. Turns out that they just took the deductible from the 1st claim and I was reimbursed $45! So for the 2nd claim I will be reimbursed in full!! And no more deductible to worry about until we renew next year! It's horrible if your furbaby becomes ill. To not be able to get the medical help needed could be devastating. So thankful for Embrace Insurance. Our claims have all been reimbursed within 1 week. Just make sure to get a copy of your vet's notes as well as the invoice for accident/illness claims. For Wellness, you just need the invoice receipts.

If I could give them zero stars I would! Despite what my specialist has repeatedly told the insurance adjusters they think they are above a Drs knowledge in choosing if a condition is pre-existing or not! They disregard factual evidence that is presented to them and come up with their own verbiage to deny your claims! Some adjusters enjoy using gas lighting tactics and simply ignore you when they are called out. Jenna Mahan and Alissa Tyminski have been horrendous to deal with and look for every possible loop hole and google article to deny your claims even if a Dr states otherwise. Suck on a cockkkka doodle dooyou not this same day they f*cki$ng attempted to hack my google account probably in hopes of removing my reviews. Shady ass mother f*kkkkers.